Question 1

I do have old data of school. How can I get that data into your software ?

Accepted Answer

In the initial stage, the master data like Students, Teachers, Staff details, Book details, etc. can be easily imported using our predefined excel templates in the software to save a lot of manual efforts. We support this activity as a part of initial data loading with well-defined templates for Current Academic Year only.

Question 2

Is it possible to integrate swipe card machine along with the RITeSchool ?

Accepted Answer

Yes, it is possible to integrate. We have already done the same for one of the schools which is working well.

Question 3

Is it possible to communicate via Mobile ?

Accepted Answer

Yes! RITeSchool can be accessed from Mobile having internet connections. We have developed light-weight website and can be accessed from mobile / Tablet PC with net connection while you are on move. Parents, Teachers and Admin Staff can view required information there. Our development team is currently working to add more features.

Question 4

Do we need to pay extra for using mobile website ?

Accepted Answer

No. It comes along with the package. User just needs to bear the minimal cost of data plan for the mobile, which again is not too high.

Question 5

What type of reports can you generate with this application ?

Accepted Answer

All types of report! Currently we have 100+ reports readily available, and we can add as many reports as school wants.

Question 6

Do the parents have the option of writing emails to Teachers/School Management ?

Accepted Answer

Yes, this facility has been provided in the software via message center option which acts as an email but available only after login to RITeSchool software.

Question 7

Is the technology that you have used the latest one? Or which programming language has been used?

Accepted Answer

All latest possible: ASP.Net 3.5 with C# language with SQL 2008 as a backend.

Question 8

What are the basic requirements for the school/institute to use RITeSchool?

Accepted Answer

The basic requirements for the school are:

Internet connection with minimum 2 mbps broadband connection.
One desktop with normal configuration with USB drive to connect the barcode scanner.
Normal UPS to run the desktop.

Question 9

What will happen when the technology used gets outdated ?

Accepted Answer

ITeSchool is developed on the latest technology platform, as the technology gets updated new versions of RITeSchool will be available in the market from time to time.

Question 10

Do I need to have any specific Operating System to run the software ?

Accepted Answer

As RITeSchool is web based, you just need a latest browser to access the software, no limitations on Operating System.

Question 11

Which are the Internet browsers that are compatible with your software ?

Accepted Answer

Firefox and Internet explorer.

Question 12

Do we need a high speed internet connection? If yes, why ?

Accepted Answer

Yes, typically it depends on simultaneous users accessing the website. Normally for a school with 1000 students, we recommend a minimum speed of 2 MBPS line in school.

Question 13

Do you have an offline version ?

Accepted Answer

No! It's not needed as the software available 24 X 7 from around the world.

Question 14

Can we do the configuration on our own, if there is any change to be made or do we need to take the help of RIT team to handle such changes?

Accepted Answer

Yes, you can. There is school configuration module provided in the system which can be accessed by the admin.

Question 15

How much Time does a Teacher/Staff requires understanding and getting acquainted with the system ?

Accepted Answer

Usually 2 weeks are more than sufficient for a Teacher/Staff to understand and get acquainted with the product, but we do provide regular refresher trainings for the Staff/Teachers as well!

Frequently asked questions